Foodservice Systems for Navy Forces in the 1990's

Abstract

This report provides the Navy Food Service Systems Office (NAVFSSO) with a strategy for enhancing foodservice operations through the 1990's. Areas investigated include Enlisted Dining Facility operations, logistic support, foodservice equipment, customer service, design and layout, and the foodservice worker. Analyses consist of an assessment of current foodservice operations both ashore and afloat (customer surveys, management interviews, etc.), and a series of industry trend evaluations. Recommendations include training foodservice managers to be more competitive/aggressive in pursuing customers (increasing headcounts); promoting increased emphasis on the sailor as a customer and improving customer service; identifying high potential Mess Management Specialists (MSs) for accelerated training; modifying annual performance standards to reflect an increased emphasis on foodservice management responsibilities; developing a program/strategy to improve pride in the MS rate.

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Document Details

Document Type
Technical Report
Publication Date
Apr 01, 1991
Accession Number
ADA237051

Entities

People

  • Barbara Bell
  • Barbara Quigley
  • Janice Rosado
  • Paul Short
  • Richard Popper
  • Robert Porter

Organizations

  • United States Army Soldier Systems Center

Tags

Communities of Interest

  • Ground and Sea Platforms
  • Human Systems

DTIC Thesaurus Topics

  • Administrative Personnel
  • Artificial Intelligence
  • Business Administration
  • Commerce
  • Deployment
  • Employment
  • Enlisted Personnel
  • Food Preparation
  • Logistics
  • Management Personnel
  • Marine Transportation
  • Meals
  • Medical Personnel
  • Navy
  • Organizational Structure
  • Personnel Management
  • Vegetables

Readers

  • Defense Technology Research and Development.
  • Industrial Economics
  • Naval Personnel Management