Management of Variation and TQM

Abstract

Variation has been studied by statisticians and scientists for decades. Although variation is not a new concept, what is new is the awareness that variation affects everyday activities in the workplace. Modern man is plagued with variation problems ranging from raw materials to finished products and services. No matter how precise our methods of producing products and providing services becomes, there will always be some degree of variation. Today's thrust toward the Total Quality Management (TQM) concept will include the understanding of variation. In fact, the concept of variation may be analyzed in each of Deming's 14 points. Future variation issues will include the understanding and management of people.

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Document Details

Document Type
Technical Report
Publication Date
Jul 01, 1991
Accession Number
ADA238399

Entities

People

  • William E. Hughes Jr.

Tags

Communities of Interest

  • Weapons Technologies

DTIC Thesaurus Topics

  • Abstracts
  • Behavioral Sciences
  • Classification
  • Cost Analysis
  • Costs
  • Education
  • Materials
  • New York
  • Normal Distribution
  • Organizational Structure
  • Personnel Management
  • Scientists
  • Standards
  • Statistical Processes
  • Total Quality Management
  • Training
  • United States

Readers

  • Organizational Process Management (OPM).
  • Systems Analysis and Design
  • Theoretical Analysis.