Improving Small Purchase Operations at the National Naval Medical Center, Bethesda, Maryland

Abstract

This research was accomplished to perform a management problem analysis study of the Procurement Department at the National Naval Medical Center, Bethesda, MD. The goal of this research was to develop an organizational plan to increase small purchase productivity, improve quality of purchase documentation and strengthen customer service through improved utilization of personnel resources, increased levels of training, increased utilization of efficient procurement techniques and automation. Results of this research included recommendations for redesign of the Procurement Department's organizational structure and position classifications, a job specialization plan, and establishment of performance management measures. The study further developed a framework for an employee training plan. Recommendations for improvement to the Blanket Purchase Agreement system and increasing automation were also provided.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1990
Accession Number
ADA242149

Entities

People

  • Gregory T. Kuhn

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Business Administration
  • Contract Administration
  • Contracts
  • Control Systems
  • Employment
  • Health Services
  • Management Personnel
  • Medical Personnel
  • Organizational Structure
  • Personnel Management
  • Supervision
  • Therapy
  • Training

Readers

  • Defense Technology Research and Development.
  • Logistics and Supply Chain Management.
  • Medical or Health Care Field.