Evaluation of User Information Satisfaction of the Composite Health Care System

Abstract

This thesis describes the level of User Information Satisfaction with the Composite Health Care System (CHCS). A short-form User Information Satisfaction questionnaire, developed by Baroudi and Orlikowski (1988), was administered to CHCS users at the Naval Hospital, Charleston. Dividing the users into three work groups: Physicians, Administrative, and Ancillary personnel; statistically significant between groups were found. Overall, physicians were least satisfied and administrative personnel were the most satisfied of the groups. The respondents as a whole showed noticeable differences in satisfaction with factors that comprise User Information Satisfaction. The respondents were dissatisfied with the factor relating to software contractor's services. However, the users were very satisfied with the factor describing local Management Information Department services.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1991
Accession Number
ADA243082

Entities

People

  • Lyn E. Hurd

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Administrative Personnel
  • Composite Materials
  • Delivery Of Health Care
  • Health Care
  • Health Services
  • Hospitals
  • Information Processing
  • Information Retrieval
  • Information Science
  • Information Systems
  • Medical Personnel
  • Physicians
  • Statistical Analysis
  • Surveys
  • Test And Evaluation
  • Therapy
  • United States

Fields of Study

  • Medicine

Readers

  • Computer Science.
  • Medical or Health Care Field.
  • Organizational Psychology.