Identifying Problems Encountered When Contracting With the Naval Facilities Engineering Command.
Abstract
Problems encountered by contractors when contracting with the Naval Facilities Engineering Command were investigated. The purpose of this research was to identify and investigate what contractors perceive to be barriers to achieving the goal of constructing quality facilities for the Navy, on time and for a fair price. The finding are that contractors are generally satisfied with the quality, ability, and fairness of NAVFAC's personnel, the bidding format, payment policy, and emphasis on safety. Contractors are generally dissatisfied with NAVFAC's timeliness in conforming contract modifications, providing timely directions on field problems, and clarifying bid document ambiguities. Many contractors also believe NAVFAC lacks sufficient knowledge and awareness of the construction business. Smaller contractors tended to be more dissatisfied with NAVFAC contracts than did larger contractors. Contractors also consider NAVFAC's value engineering program to be ineffective and consider the contractor quality control program (CQC-West) to be too costly, too subjective, and overly restrictive.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 1991
- Accession Number
- ADA245090
Entities
People
- Donald E. Whitehurst
Organizations
- University of Washington