Werkbelasting Is Nog Geen Stress (Workload Does Not Necessarily Produce Stress)
Abstract
The concepts mental load and stress are often used interchangeably which leads to confusion. The concepts, however, originated from different research paradigms and have a different theoretical background. A proper distinction does not only have theoretical value, but is also important in practical situations; as is the case when recommendations are given to improve the working environment. Mental load refers to the processing capacity in task situations. The research concentrates on the limitations of the human being as an information processing system. A high work load does not necessarily produce stress-reactions. These reactions can also occur under conditions of underload and outside the task situation. Whether a particular working environment causes is not so much dependent on the task load as it is on the psychosocial aspects (psychological support) and the decision latitude in the working environment. Decision latitude refers to the possibilities the employee has to organize his/ her work. Stress-reactions are caused by a disturbance in the balance between cognitive and energetical processes. This disturbance emerges when during task performance mental effort is mobilized in an inappropriate way or through the effects of negative emotions. Stress research concentrates on the effects of this disturbance: reduced well-being and performance efficiency, sleep disturbances, psychosomatic complaints and increased health risks.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 10, 1991
- Accession Number
- ADA245618
Entities
People
- A. W. Gaillard