Total Quality Management: A Selected Bibliography

Abstract

Total Quality Management (TQM) in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all processes. Improved performance is directed at satisfying such broad goals as cost, quality, schedule, and mission need and suitability. Increasing user satisfaction is the overriding objective. The TQM effort builds on the pioneering work of DR. W.E. Deming, DR. J.H. Juran, and others, and benefits from both private and public section experience with continuous process improvement. This bibliography reflects selected books, documents, periodical articles, and videos on the subject of Total Quality Management (TQM) in the collection of the U.S. Army War College Library.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1992
Accession Number
ADA249837

Entities

Organizations

  • United States Army War College

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Materials and Manufacturing Processes
  • Space

DTIC Thesaurus Topics

  • Air Force
  • Air Force Facilities
  • Business Administration
  • Department Of Defense
  • Education
  • Management Personnel
  • National Security
  • Personnel Management
  • Quality Control
  • Resource Management
  • Software Development
  • Space Systems
  • Systems Engineering
  • Systems Management
  • Total Quality Management
  • Training
  • War Colleges

Readers

  • Library and Information Science
  • Organizational Process Management (OPM).
  • Systems Analysis and Design