Total Quality Management: Implications for Nursing Information Systems

Abstract

Total quality management (TQM) is a management philosophy gaining widespread use in American production and service organizations. Though founded by Americans, it was popularized by its successful use in post war Japan. Top- level management commitment to quality, collaborative work efforts, process improvement, long-term commitment, measurement and statistical process control, investment in knowledge, and a customer focus are the core concepts. The Nursing Information Systems Specialist (NISS) who is well trained in TQM and implements a sound plan for its implementation, can aid in development of high quality information systems and support the quality improvement endeavors of the parent organization.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1992
Accession Number
ADA252616

Entities

People

  • Annette Brownstein

Organizations

  • Air Force Institute of Technology

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Business Administration
  • Commerce
  • Computer Programming
  • Computers
  • Health Care
  • Health Services
  • Hospitals
  • Information Processing
  • Information Systems
  • Organizational Structure
  • Patient Care
  • Quality Control
  • Reliability
  • Statistics
  • Students
  • Teamwork
  • Total Quality Management

Readers

  • Military History of the United States in the 20th Century.
  • Organizational Process Management (OPM).