Paradigm Shift: Can TQM Save DoD's Procurement Process?

Abstract

The Department of Defense's (DOD) ambitious introduction of total quality management (TQM) will fail, unless they change their paradigm and reengineer how they do business. TQM implementation in the defense department and possibilities for reengineering DOD's management structure were investigated. This paper uses a case study to investigate DOD's procurement efficiency and effectiveness with information technology. The findings show DOD is faced with its greatest challenge since WWII in meeting the rapidly evolving environment of the 1990s and the 21st century.

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Document Details

Document Type
Technical Report
Publication Date
Nov 25, 1992
Accession Number
ADA258319

Entities

People

  • Ross V. Romeo

Organizations

  • University of Maryland, Baltimore

Tags

Communities of Interest

  • C4I
  • Energy and Power Technologies
  • Ground and Sea Platforms
  • Weapons Technologies

DTIC Thesaurus Topics

  • Case Studies
  • Command And Control
  • Computer Programming
  • Computers
  • Contracts
  • Control Systems
  • Department Of Defense
  • Government Employees
  • Government Procurement
  • Governments
  • Information Systems
  • New York
  • Operating Systems
  • Organizational Structure
  • Shipbuilding
  • Systems Engineering
  • Systems Management

Readers

  • Defense Technology Research and Development.
  • Organizational Process Management (OPM).