The Development of a Tri-Service Notification System for Type 1 Medical Materiel Complaints.
Abstract
The purpose of this study was to investigate the notification process for defective medical materiel within the Department of Defense. The study first evaluated the efficiency of the current notification process for defective medical materiel within the Army, Navy, and Air Force. Second, a streamlined notification process and tri-service Type 1 message for defective medical materiel was developed. Finally, the effectiveness of this tri-service message was evaluated in comparison to the current notification messages used by the three services. Investigations using observational studies revealed duplication of both function and resources among the medical logistics offices of the three services. Through an iterative interview process, a streamlined notification system and a tri-service Type 1 message was developed. The effectiveness of this proposed tri-service message was investigated through a mail survey of a stratified random sampling of current Type 1 message recipients. Analysis of variance indicate that the proposed tri-service message is effective in communicating information regarding defective materiel.... Medical supplies, Medical services, Medical equipment.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1992
- Accession Number
- ADA258986
Entities
People
- Christopher J. Harrington
- Edmund K. Haraguchi
Organizations
- Air Force Institute of Technology