The Impact of Report of Investigation Writing Style on the Assessment Times, Impressions, Perceptions and Preferences of Adjudicators
Abstract
This thesis examined the impact of document design, organization and writing style of a Report of Investigation (ROI) on the adjudicators charge with assessing them. Specifically, the adjudicators assessment time, impression of case information, perception of the field agents writing the cases, and writing style preferences were analyzed. A total of (40) Army, Navy, DISCR, and Air Force Adjudicators were tested using both 'high' and 'low-impact' style ROI's. A four part questionnaire captured their assessment times, impressions, perceptions, and preferences between the two different style cases. The results show that the two style cases produce statistically different adjudicators impressions of case information, and perceptions of the field agents writing the cases. They also show that adjudicators prefer the high-impact style over the low-impact ones. However, the high-impact style cases do not show statistically significant assessment time improvements over the low-impact style.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 17, 1992
- Accession Number
- ADA260840
Entities
People
- Mark D. Laviolette
Organizations
- Naval Postgraduate School