A Hypertext Framework For Group Support Systems.
Abstract
In this paper, the formula, generic description and framework for the study of Decision Support Systems (DSSs) developed by Bonczek, Change, Holsapple, and Whinston is extended to Group Support Systems (GSSs). The original description was based on three components: a language system, a knowledge system, and a problem processing system. This was later extended to a hyperknowledge framework, which was a comprehensive foundational framework. In this paper, the hyperknowledge framework for DSS is extended to a GSS framework which includes multiple copies of individual DSS (IDSS), the communications between the IDSS, and a special system for a facilitator. A representative selection of the most common commercially available GSSs are presented together; these are all shown to fit the framework. In addition, the framework suggests directions for the design of an architecture to support multicultural GSS, which may cross international and/or interfunctional boundaries.... Computer-supported collaborative work, Group decision support systems, WYSIWIS.
Document Details
- Document Type
- Technical Report
- Publication Date
- Nov 01, 1992
- Accession Number
- ADA261731
Entities
People
- Kenneth J. Moen
- Michael D. Wolfe
Organizations
- West Virginia University