Total Quality Management: A Selected Bibliography

Abstract

This bibliography reflects selected books, documents, periodical articles, and videos on the subject of Total Quality Management (TQM). All the items are in the collection of the U.S. Army War College Library. TQM in the Department of Defense is a strategy for continuously improving performance at every level, and in all areas of responsibility. It combines fundamental management techniques, existing improvement efforts, and specialized technical tools under a disciplined structure focused on continuously improving all processes. Improved performance is directed at satisfying such broad goals as cost, quality, schedule, and mission need and suitability. Increasing user satisfaction is the overriding objective. The TQM effort builds on the pioneering work of Dr. W. E. Deming, Dr. J. H. Juran, and others, and benefits from both private and public sector experience with continuous process improvement.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1993
Accession Number
ADA262902

Entities

People

  • Jane E. Gibish

Organizations

  • United States Army War College

Tags

Communities of Interest

  • Biomedical
  • Energy and Power Technologies
  • Human Systems
  • Space

DTIC Thesaurus Topics

  • Air Force
  • Business Administration
  • Engineering
  • Human Resources
  • Management Engineering
  • Management Personnel
  • Manufacturing
  • National Security
  • Organizational Structure
  • Personnel Management
  • Quality Control
  • Reliability
  • Resource Management
  • Space Systems
  • Systems Management
  • United States
  • War Colleges

Readers

  • Library and Information Science
  • Organizational Process Management (OPM).