Report of the USACE Design Quality Task Force

Abstract

The Design Quality Task Force (DQTF) was formed in November 1991 to improve the quality of design products in the U.S. Army Corps of Engineers (USACE). Quality was defined as meeting all customer expectations with respect to three key components: Technical Completeness, Budget (Cost), and Schedule (Time). These three components must be kept in balance. The task force set up four subgroups--Customer Survey, Policies and Procedures, Production Tools, and Work Force. The Engineer Strategic Studies Center (ESSC) conducted the survey of all district organizations to establish a basis for assessing the state of design quality. Survey findings show the areas that need the greatest improvement are Delivering Products within Budget, Delivering Products on Schedule, and Being More Cost Effective. Recommendations centered on overall Project Quality and functional Product Quality, a Dual-Career Track for retaining technical specialists, use of the Project/Technical Management Team roles to apply the principles of process improvement, and expansion of Design Partnering.... U.S., Engineers, Management, Survey, Design, Project, Product, Quality

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1993
Accession Number
ADA266501

Entities

People

  • Don Dressler
  • G. R. Navidi
  • Ken Akers
  • Larry Lang

Organizations

  • United States Army Corps of Engineers

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  • Administrative Personnel
  • Army Corps Of Engineers
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  • Civil Engineering
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  • Engineers
  • Lessons Learned
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Standards
  • Structural Engineering
  • Training
  • Workload

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