Quality Management in the Military: An Overview and a Case Study

Abstract

In the early 1980s, the Department of Defense began a quality improvement based principally on W. Edwards Deming's philosophy of continuous improvement. Quality management has since been implemented agency-wide. Global economic and political forces are causing enormous changes in the U.S. military and effecting the success of individual programs. This article illustrates, via a case study, now top DoD level decisions have affected one defense research laboratory and driven changes at the lowest field level.... Quality, Total quality management, TQM, Financial management, Military budget, Air Force budget, Libraries, Continuous improvement, Process action team.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1993
Accession Number
ADA268976

Entities

People

  • Elizabeth Duffek
  • Warren Harding

Organizations

  • Phillips Laboratory

Tags

Communities of Interest

  • Human Systems
  • Materials and Manufacturing Processes
  • Weapons Technologies

DTIC Thesaurus Topics

  • Abstracts
  • Acquisition
  • Air Force
  • Air Force Budgets
  • Air Force Research Laboratories
  • Budgets
  • Buildings And Structures
  • Case Studies
  • Department Of Defense
  • Financial Management
  • Governments
  • Military Budgets
  • Military Research
  • Organizational Structure
  • Philosophy
  • Space Systems
  • Total Quality Management

Readers

  • Defense Financial Management and Audit.
  • Organizational Process Management (OPM).
  • Systems Analysis and Design