Guidelines for Quality Assurance Inspection of Commercial Activities Contracts for Real Property Maintenance Activities, Guide Number 12: Custodial Services
Abstract
A Quality Assurance (QA) Program allows the Army to evaluate and document a contractor's work performance. It depends on a QA Surveillance Plan (QASP). The QASP, which is based on the contract Performance Work Statement, lists contractor activities and the surveillance approach, number of items to be inspected, and an Acceptable Quality Level (AQL) for each activity. This series of 12 guides will help the Contracting Officer's Representative/Quality Assurance Evaluator by defining and clarifying the inspection tasks required by the QASP, which will facilitate inspection uniformity and effectiveness. This guide discusses QA monitoring of custodial services. Quality assurance, Janitors, Real property maintenance activities, Building services employees.
Document Details
- Document Type
- Technical Report
- Publication Date
- Oct 01, 1993
- Accession Number
- ADA274274
Entities
People
- James H. Johnson
- Paul C. Bresnahan
Organizations
- Construction Engineering Research Laboratory