Systematic Measurement. Version 01.00.04
Abstract
Management and measurement are inherently interconnected. The success of an organization is dependent on the quality of its management, and the quality of its management depends on the quality of the decisions made by management. Decision quality, in turn, is dependent on the quality of the information available. A measurement program that produces timely and meaningful information that supports management action is a program that enables decision quality. This report provides the foundation for instituting a program of systematic measurement that supports enhanced organizational success. This success will occur because management will have the information needed to: (1) Improve the predictability of product and system performance; (2) Increase competitiveness; (3) Improve the quality of delivered systems and products; (4) Improve the quality of the processes used to develop these systems and products; (5) Increase customer satisfaction; and (6) Improve profitability. This report helps managers at all levels of the organization understand the need for and the mechanism of instituting a program for measurements to support software- intensive development projects. It shows how project information may be combined into a corporate-level knowledge base. In short, this report is a road map for adoption of a systematic measurement program at all levels of an organization concerned with development of software-intensive systems.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1993
- Accession Number
- ADA275290
Entities
People
- John E. Gaffney Jr.
- Richard Werling
- Robert D. Cruickshank