Using Industry Benchmark Data to Estimate Cost Savings From Efficiency Improvements and Consolidation

Abstract

Competitive Benchmarking is a Total Quality Management technique used by industry to set performance goals. Competitive benchmarking is the quantitative comparison of operations conducted at a DPI independent of the workload being processed. Several firms offer competitive benchmarking of DPIs as a service. These firms maintain models and data bases of DPIs for cost and performance elements that force normalization between installations. The cost and performance of DPI functions -- Central Processing Unit, disk storage, help desk, etc. -- are calibrated. By comparing the values attained by the DPI being benchmarked against industry practices, the DPI can focus the efforts of TQM process Action Teams (PAT).

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1993
Accession Number
ADA275877

Entities

People

  • James C. Criner

Organizations

  • Defense Information Systems Agency

Tags

Communities of Interest

  • Energy and Power Technologies
  • Human Systems

DTIC Thesaurus Topics

  • Abstracts
  • Best Practices
  • Central Processing Units
  • Computer Programming
  • Computers
  • Corporations
  • Data Processing
  • Databases
  • Department Of Defense
  • Economics
  • Information Systems
  • Mainframe Computers
  • Management Personnel
  • Operating Systems
  • Standards
  • Total Quality Management
  • Workload

Readers

  • Computer Engineering
  • Economics
  • Organizational Process Management (OPM).