Assessment of the Implementation of Total Quality Leadership (TQL) on U. S. Navy Operating Forces and Perspectives for Future Implementation by the Hellenic Navy

Abstract

In a continuous effort to improve the effectiveness and operational readiness of its forces, the Hellenic Navy is seeking for improved quality to meet its future needs. Such a quality improvement could possibly be realized from a Total Quality Leadership (TQL) process that is currently being implemented in the U.S. Navy. This thesis uses the framework of Dr. E.W. Deming's philosophy of management and his fourteen points to assess the ongoing implementation of TQL in the U.S. Navy Operating Forces. Using personal interviews and a survey climate questionaire, selected TQL-educated officers in various parts of the U.S. Navy (Aviation and Helicopter Squadrons, and ships), gave their experiences of TQL. The survey was also given to the Greek Naval Officers studying at the Naval Postgraduate School. The resulting information provided the means to evaluate the performance of TQL in the USN and to determine its possible applicability in the Hellenic Navy.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1993
Accession Number
ADA277034

Entities

People

  • Alexandros Theodossiou

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical
  • Ground and Sea Platforms
  • Human Systems

DTIC Thesaurus Topics

  • Business Administration
  • Chemical Reactions
  • Demography
  • Enlisted Personnel
  • Human Behavior
  • Lessons Learned
  • Management Personnel
  • Military Organizations
  • Naval Personnel
  • Operational Readiness
  • Organizational Structure
  • Personnel Management
  • Psychology
  • Statistical Analysis
  • Statistical Processes
  • Students
  • Surveys

Readers

  • Maritime and Naval Warfare Studies
  • Organizational Process Management (OPM).