Implementation of Total Quality Leadership (TQL) at Long Beach Naval Shipyard and Future Perspectives for Implementation by the Hellenic Naval Stations

Abstract

The Hellenic Navy, in a continuous effort to improve its maintenance capability, is seeking improved quality to handle both today's and future needs. Such a quality improvement could be realized by examining and implementing a Total Quality Leadership (TQL) process similar to that at the Long Beach Naval Shipyard (LBNSY). This thesis uses the framework of Dr. W. Edwards Deming's philosophy of management, highlighting his fourteen points to assess the implementation of TQL at LBNSY. Personal interviews were conducted and a climate questionnaire given to selected TQL-trained civilian senior and middle managers at LBNSY. The results were evaluated to assess the performance of TQL at LBNSY and to determine its possible applicability for the Hellenic Naval Stations. Assessing TQL Implementation, Application of TQL, TQL in Naval Stations.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1993
Accession Number
ADA277356

Entities

People

  • Leonidas M. Maganares

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Ground and Sea Platforms
  • Human Systems

DTIC Thesaurus Topics

  • Base Closures
  • Business Administration
  • Chemical Reactions
  • Department Of Defense
  • Employment
  • Governments
  • Management Personnel
  • Manufacturing
  • Military Personnel
  • Naval Shore Facilities
  • Organizational Structure
  • Personnel Management
  • Psychology
  • Second World War
  • Self Assembly
  • Students
  • Surveys

Readers

  • Naval Architecture and Marine Engineering.
  • Organizational Process Management (OPM).