Tricare: An Organizational Change Study in the Military Health Services System

Abstract

This thesis is a qualitative analysis of the managed care approach to delivering health care in the Tidewater area of Virginia. The thesis begins with the development of civilian health care as well as the history of Navy and military medicine. This is followed by the development of managed care within the Department of Defense. A sociotechnical systems approach is then used to analyze the central function of accessing health care through the TRICARE service Center in the Tidewater area. The analysis disclosed some key deviations from providing the patient quick, dependable access into the military health care system. To control these variances, the establishment of horizontal coordination and communication linkages are recommended.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1993
Accession Number
ADA277858

Entities

People

  • Guillermo Nerio
  • Richard B. O'connor Ii

Organizations

  • Naval Postgraduate School

Tags

DTIC Thesaurus Topics

  • Delivery Of Health Care
  • Governments
  • Health Care
  • Health Services
  • Medical Personnel
  • Military Hospitals
  • Military Medicine
  • National Security
  • Personnel Management
  • Students
  • Therapy
  • United States

Fields of Study

  • Medicine
  • Political science

Readers

  • Medical or Health Care Field.
  • Organizational Process Management (OPM).