Continuity of Care as an Issue at a United States Army Community Hospital with a Family Practice Residency Program
Abstract
The process of ensuring continuity of care is essential to an effective DeWitt Army Community Hospital (DACH) coordinated care marketing program focused on bringing the chronic CHAMPUS and outpatient service user into the military treatment facility's managed care system. The Family Practice Clinic at DACH is the only clinic in the facility that has a goal of insuring beneficiaries receive continuity of care by seeing the same physician over time. The review of the literature has highlighted two methods of determining continuity of care to enrolled members. Both of these methods were used to determine continuity of care in the DACH Family Practice Clinic. The first continuity index determines the patient's level of satisfaction. The second usual provider continuity index is used to determine physicians' satisfaction. However, none of the literature reviewed gave insight on ways to manage individual physician panels. Family practice clinic, Out patient service, Continuity of care.
Document Details
- Document Type
- Technical Report
- Publication Date
- Aug 01, 1993
- Accession Number
- ADA278819
Entities
People
- Joshua P. Kimball
Organizations
- Academy of Health Sciences