Development of a Total Quality Management Plan for the National Naval Medical Center

Abstract

The purpose of this project is to propose a plan which will assist the senior manager of the National Naval Medical Center (NNMC), Bethesda, Maryland, to incorporate philosophies of Total Quality Management (TQM) into the culture and daily operations of the NNMC. These research includes an organizational assessment of NNMC, an evaluation of methodologies for implementing TQM into healthcare organizations, evaluation of the Department of Defense TQM programs, and a comprehensive plan intended to provide guidance to the senior managers of the NNMC during the organization's transition. The plan will provide an implementation strategy, and will identify related costs, training requirements, and organizational changes needed to implement TQM. Total Quality Management(TQM)

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Jul 01, 1991
Accession Number
ADA278950

Entities

People

  • Richard P. Beaudoin

Organizations

  • Academy of Health Sciences

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Department Of Defense
  • Employment
  • Governments
  • Health Services
  • Management Personnel
  • Medical Personnel
  • Military Organizations
  • Organizational Structure
  • Personnel Management
  • Psychological Phenomena And Processes
  • Test And Evaluation
  • Therapy
  • Total Quality Management
  • Training
  • United States

Readers

  • Medical or Health Care Field.
  • Organizational Process Management (OPM).