Is 'Quality' Really New?

Abstract

Mirroring the writing style of William C. Byham and Jeff Cox's book on 'Zapp', a comparison is made between the antiquated environment of Quality Assurance and the new empowered culture of Quality Air Force (QAF). This evaluation analyzes four aspects of an organization - culture, personnel utilization, structure, and method. The assessment demonstrates the vast difference in the QAF management approach when contrasted to the traditional way we operated in the Air Force. QAF is a fundamental transformation.

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Document Details

Document Type
Technical Report
Publication Date
Apr 01, 1994
Accession Number
ADA280645

Entities

People

  • Constance M. Whorton

Organizations

  • Air War College

Tags

Communities of Interest

  • Biomedical

DTIC Thesaurus Topics

  • Air Force
  • Air Force Facilities
  • Drug Therapy
  • Group Dynamics
  • Health Care
  • Health Services
  • Leadership
  • Medical Personnel
  • Patient Care
  • Statistical Analysis
  • Students
  • Task Forces
  • Teamwork
  • Test And Evaluation
  • Training
  • United States Government
  • War Colleges

Readers

  • Military History of the United States in the 20th Century.
  • Organizational Process Management (OPM).