Federal Employee Unions - A Necessary Partner for TQM

Abstract

Total Quality Management (TQM) has taken hold in the Department of Defense and the Air Force. TQM suggests a new relationship between management and employees to achieve continuous improvement of processes in the organization. Unions, because of their legal rights under the Civil Service Reform Act of 1978 and their position as the employees representative should play a role in the implementation of TQM. Choosing a proper role for the unions to play and obtaining the unions cooperation in implementation presents many potential pitfalls. However, without union cooperation, implementation of TQM with respect to Air Force civilian employees will be very difficult, if not impossible

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1994
Accession Number
ADA283036

Entities

People

  • Jay L. Cohen

Organizations

  • Air War College

Tags

Communities of Interest

  • Energy and Power Technologies
  • Human Systems

DTIC Thesaurus Topics

  • Abstracts
  • Agreements
  • Air Force
  • Air Force Facilities
  • Civilian Personnel
  • Department Of Defense
  • Employment
  • Government Employees
  • Governments
  • Management Personnel
  • National Governments
  • New York
  • Personnel Management
  • Total Quality Management
  • United States
  • United States Government
  • War Colleges

Readers

  • Economics
  • European Security and Defence Policy (ESDP).
  • Organizational Process Management (OPM).