A Comparison of Traditional and Non-Traditional Management Control Systems

Abstract

The Department of the Navy's approach to total quality management has been evolving for over a decade. Although, tremendous strides have been made at the highest levels within DON, resistance remains at the lower levels. Management control systems within the Government and particularly the military are very much traditional in nature. Adoption of total quality management necessitates a change of the current management control system. The authors compare a theoretical model of a traditional management control system with common elements of a total quality management control system. They also conduct a case study of an actual management control system in a corporation that successfully adopted the philosophy of total quality management. Modeling both types of management control systems and comparing both models to an actual total quality management control system provides a framework for stimulating discussion and learning at all levels in Department of the Navy, the Department of Defense, and other Government Agencies.

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Document Details

Document Type
Technical Report
Publication Date
Jun 01, 1994
Accession Number
ADA283485

Entities

People

  • Moshe Cohen
  • Randall M. Haney

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Biomedical
  • Weapons Technologies

DTIC Thesaurus Topics

  • Assembly Lines
  • Birds
  • Business Administration
  • Case Studies
  • Control Systems
  • Corporations
  • Cost Reductions
  • Department Of Defense
  • Governments
  • Information Systems
  • Management Personnel
  • Military Organizations
  • Organizational Structure
  • Psychology
  • Quality Control
  • Students
  • Total Quality Management

Readers

  • Economics
  • Organizational Process Management (OPM).
  • Robotics and Automation.