Deployment of Total Quality Management in Navy Public Works Centers

Abstract

Of special interest to the author is the application of Total Quality Management principles to federal facilities maintenance, specifically Navy Public Works Centers. To develop this interest, the following literature review was conducted. The first objective of this literature review was to outline the historical development of federal productivity initiatives and the adoption of Total Quality Management by the federal government. The second objective was to define Total Quality Management, as I understand it, and to discuss research in human behavior that supports its use. The third objective of the review was to discuss the application of Total Quality Management principles and to provide suggestions for implementing these principles using the Naval Facilities Engineering Command's Navy Public Works Center Company concept.

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Document Details

Document Type
Technical Report
Publication Date
Aug 01, 1994
Accession Number
ADA284001

Entities

People

  • Cynthia L. Hunt

Organizations

  • University of Texas at Austin

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Administrative Personnel
  • Business Administration
  • Employment
  • Engineers
  • Governments
  • Human Behavior
  • Human Resources
  • Law
  • Management Personnel
  • Motivation
  • National Governments
  • Organizational Structure
  • Personality
  • Personnel Management
  • Students
  • Teamwork
  • United States

Readers

  • Government Contracting/Procurement.
  • Software Engineering.
  • Systems Analysis and Design