Quality Improvement Analysis of the Air Force Aircraft Maintenance and Munitions Officers Course
Abstract
Previous research concerning aircraft maintenance officer training focused on the content of the training curriculum of the Aircraft Maintenance and Munitions Officers Course (AMMOC). Conversely, this study sought improvement in aircraft maintenance officer training by evaluating the guidance and support provided to AMMOC. Two methods were employed for identifying such opportunities. First, a descriptive model of the training system supporting AMMOC was developed and analyzed. Second, feedback was solicited from AMMOC instructors through the use of a two-round Delphi. The Delphi was employed to develop a consensus among the instructors regarding what improvement opportunities existed and potential means for taking advantage of these opportunities. Findings indicate that AMMOC may be improved by: facilitating better communication between AMMOC, its customers, and other organizations; empowering AMMOC instructors with more control over the course training standard (CTS), student scheduling, and customer feedback; and providing instructors more time for course development by assessing and satisfying AMMOC's manpower requirements and refining training development and manning policies. Aircraft maintenance, Air Force training, Decentralization, Delphi techniques, Instructional materials, Instructors, Job training, Leadership training, Maintenance Management, Maintenance personnel, Management training, Training management, Quality.
Document Details
- Document Type
- Technical Report
- Publication Date
- Sep 01, 1994
- Accession Number
- ADA285006
Entities
People
- James R. Witter
- Jeffrey T. Acred
Organizations
- Air Force Institute of Technology