Job Tenure Factors for Airline Passenger Baggage Screeners.

Abstract

This is the final report of a three-part series of a research program to improve the selection and retention of airline passenger pre-board screener personnel. This report describes the Delphi small-group process methodology that was used to identify factors affecting the tenure of screener personnel. Although the Delphi process has been completed and yielded valuable findings, additional research efforts are required before intervention programs are developed. Recommendations for intervention programs, based on the data obtained, have been provided. The reader is referred to the first report for an examination of the literature related to the selection and performance measurement issues. Methodology and results completed during a job task analysis can be found in the second report of the series.

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Document Details

Document Type
Technical Report
Publication Date
Oct 01, 1994
Accession Number
ADA288670

Entities

People

  • Daniel J. Garland
  • Gerald D. Gibb
  • James S. Baker
  • Mark St Laurent
  • Patrick C. Guide
  • Ronald J. Lofaro

Organizations

  • Federal Aviation Administration

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Airport Security
  • Airports
  • Corporations
  • Delphi Method
  • Employment
  • Families (Human)
  • Information Exchange
  • International Airports
  • Job Satisfaction
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Recognition
  • Security Personnel
  • Test And Evaluation
  • Training
  • X Rays

Readers

  • Aviation Safety and Air Traffic Management
  • Instructional Design and Training Evaluation.
  • Organizational Process Management (OPM).