Reinventing Travel Pay Service.

Abstract

With the declining resources available for the Air Force and the DoD, the way we pay travel entitlements to our TDY travelers may suffer. Action must be taken to reduce the administrative burden of paying a travel claim and ensure our travelers do not accrue any out of pocket expenses. Travel pay customer service can be increased with the mandatory implementation of American Express cards for travel advances and travel related charges (rental car, lodging, etc.,). In addition, the final payment must be sent to the travelers bank account via Electronic Funds Transfer (EFT), thus keeping the traveler productive on the job rather than waiting in the finance office. The annual potential savings in lost time could be 761 man years for the Air Force.

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Document Details

Document Type
Technical Report
Publication Date
Jan 05, 1995
Accession Number
ADA291642

Entities

People

  • Thomas L. Prochazka

Organizations

  • Air University

Tags

DTIC Thesaurus Topics

  • Air Force
  • Colorado
  • Customer Services
  • Executives
  • Military Personnel
  • Professional Development
  • Schools
  • Students
  • United States
  • Universities
  • War Colleges

Readers

  • Defense Financial Management and Audit.
  • Government Contracting/Procurement.

Technology Areas

  • Microelectronics