A Comparison of Social Influences and Rational Approaches to E-Mail Use.
Abstract
This analysis of a random sample survey sought to determine what impact social influence, personal experience and perceived electronic mail characteristics have on electronic mail use. With the increasing predominance of computers and computer-mediated communication, electronic mail usage is becoming an important means of communication within and among organizations. Electronic mail may also become an important way organizations can communicate with individuals in their communities. Previous research has suggested electronic mail provides many benefits and conveniences over previous means of communication. -BKA
Document Details
- Document Type
- Technical Report
- Publication Date
- Mar 01, 1995
- Accession Number
- ADA292203
Entities
People
- Michael A. Dewerth
Organizations
- Air Force Institute of Technology