A Study of Non-Urgent Utilization of the Emergency Room and its Relationship to Access to Care at Kimbrough Army Community Hospital, Fort George G. Meade, Maryland.

Abstract

This study determined the prevalence of non-urgent utilization of the ER at Kimbrough Army Community Hospital (KACH) and identified why non-urgent patients choose to utilize the ER. On the basis of the findings a primary care system was recommended to decrease non-urgent utilization of the ER at KACH and improve access to care. Components of the system include: use of a fast track triage system; use of a telephone triage system; extending clinic outpatient hours of operation to evening and Saturday; and providing education in the form of self-care medical manuals.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
May 01, 1994
Accession Number
ADA292936

Entities

People

  • Derick B. Ziegler

Organizations

  • Academy of Health Sciences

Tags

DTIC Thesaurus Topics

  • Age Groups
  • Air Force
  • Databases
  • Education
  • Emergency Medicine
  • Health Care
  • Health Services
  • Hospitals
  • Medical Personnel
  • Military Hospitals
  • Military Medicine
  • Patient Care
  • Public Health
  • Therapy

Fields of Study

  • Medicine

Readers

  • Medical or Health Care Field.