Assessment of the Applicability of Total Quality Leadership into the Argentine Army.

Abstract

The purpose of this thesis is to assess the possibility of success for a Total Quality Leadership program to be implemented in the Argentine Army. If success is found to be possible, the proper steps for making the TQL transformation will be analyzed. A survey was designed and administered to six Generals at the Argentine Army Headquarters to find if Dr. Deming's philosophy, the TQL foundation is shared by the Argentine Army staff. The survey analysis showed that most of the Deming's philosophy is shared by the Argentine Army staff. This finding was correlated with current TQL literature and a subjective analysis of the Argentine Army as an organization. A transformation plan was developed including the necessary steps for the introduction of TQL in the Argentine Army. In addition to the plan, some recommendations were enumerated for increasing the probability of success for this program. (KAR) p. 1

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1995
Accession Number
ADA297899

Entities

People

  • Gustavo A. Landa

Organizations

  • Naval Postgraduate School

Tags

Communities of Interest

  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Chemical Reactions
  • Communication Systems
  • Data Analysis
  • Employment
  • Information Systems
  • Lessons Learned
  • Management Personnel
  • Military Organizations
  • Military Personnel
  • Military Science
  • National Governments
  • National Security
  • Organizational Structure
  • Personnel Management
  • Psychology
  • Reliability
  • Systems Management

Readers

  • Marine Propulsion Engineering and Naval Architecture
  • Military Leadership and Professional Education.
  • Systems Analysis and Design