Quality Comptrollership: Let's Stop Crawling and Walk the Talk!

Abstract

The Quality Air Force program began years ago. However, my experiences as both Director of Financial Management and Comptroller and Director of Quality Programs at the Ballistic Missile Organization led me to firmly believe we have only begun to make "quality" a way of life. Four areas for improvement stand out to me: (1) Documenting critical processes; (2) Using metrics better; (3) Sharing lessons learned; and (4) Empowering our people. While this is not a complete list of improvement areas for the FM community, these items offer large potential benefits relative to the investment required to address them. As we continue to adjust to a smaller force structure, we must work much smarter to keep up with mission demands. It's time to stop "crawling" along on our quality journey and get up and walk! (KAR) p. 3

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1995
Accession Number
ADA297973

Entities

People

  • Kenneth D. Pickler

Organizations

  • Air University

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Air Force
  • Ballistic Missiles
  • Books
  • Business Administration
  • Comptrollers
  • Financial Management
  • Force Structure
  • Human Behavior
  • Lessons Learned
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Professional Development
  • Students
  • Training
  • United States
  • Universities

Readers

  • Defense Financial Management and Audit.
  • Robotics and Automation.
  • Systems Analysis and Design