Airport Security Screener and Checkpoint Security Supervisor Training Workshops.

Abstract

This report describes the development and implementation of a unique program to improve the interpersonal skills of airline passenger baggage screener personnel and their supervisors. Training emphasized communication and conflict resolution skills.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Aug 01, 1995
Accession Number
ADA299963

Entities

People

  • Brenda Klock
  • Gerald D. Gibb
  • J. L . Fobes
  • James S. Baker
  • Ronald Lafaro

Organizations

  • Federal Aviation Administration

Tags

Communities of Interest

  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Airport Security
  • Computers
  • Employment
  • Flight Crews
  • Governments
  • Instructors
  • Literature Surveys
  • Management Personnel
  • Management Training
  • Personality
  • Personnel Management
  • Recognition
  • Security
  • Security Personnel
  • Situational Awareness
  • Students
  • United States

Readers

  • Aviation Safety and Air Traffic Management
  • Occupational Health and Safety.
  • Organizational Psychology.