A Benchmarking Report on Functional Process Improvement.

Abstract

During the period from August 23, 1993 to September 15, 1993, the Assistant for Business Process Improvement (DASD/IM) conducted an external benchmark study to discover best practices of business process improvement. This study is one of the ongoing efforts to improve the Department of Defense methodology for functional process improvement. Process improvement is itself a process and is subject to the same requirements for continuous improvement as are all functional processes in the Department. Benchmarking is an integral component of improvement efforts. Infact, competition for the Malcolm Baldrige National Quality Award mandates the use of continuous benchmarking to set performance targets and to uncover best business practices.

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Document Details

Document Type
Technical Report
Publication Date
Nov 04, 1993
Accession Number
ADA301615

Entities

Organizations

  • United States Assistant Secretary of Defense

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Best Practices
  • Business Administration
  • Business Process Reengineering
  • Computers
  • Corporate Information Management
  • Cost Reductions
  • Department Of Defense
  • Economic Analysis
  • Gap Analysis
  • Information Systems
  • Lessons Learned
  • Management Personnel
  • Organizational Structure
  • Personnel Management
  • Project Management
  • Robotics
  • Systems Engineering

Fields of Study

  • Computer science

Readers

  • Military Mobilization and Reserve Forces Studies.
  • Organizational Process Management (OPM).