Repair and Alteration Services at the U.S. Postal Service.
Abstract
The U.S. Postal Service operates about 35,000 facilities encompassing 255 million square feet of space. Because of the number of facilities, amount of space, and geographic dispersion, the task of maintaining those facilities is monumental. This report assesses the USPS's facility repair and alteration (R&A) services. It includes an evaluation of the Postal Service's R&A organization; the resources, or staffing, available to accomplish the R&A workload; and the R&A project delivery process. The study found that the responsibility for R&A is fragmented; the distribution of the R&A workload and the resources in place to execute it ant inequitable and appear to be inadequate, and the planning of R&A projects at all levels is sporadic and subject to frequent change. The report recommends a number of changes that the Postal Service should make to improve its R&A program. Implementation of those recommendations will enable the Postal Service to simplify and focus its R&A program and to make great strides toward ensuring that repair and alteration services are timely, responsive, and of high quality.
Document Details
- Document Type
- Technical Report
- Publication Date
- Apr 01, 1995
- Accession Number
- ADA302358
Entities
People
- Adam Dooley
- John Cable
- Marguerite Moss
Organizations
- LMI