Reports and Testimony: December 1995.
Abstract
Highlights in this document pertain to: (1) Financial Management: The Chief Financial Officers Act of 1990 is forcing reforms in federal financial management: use of modern accounting and information systems, institution of better performance measures, and design of results-oriented reports on the financial condition of federal agencies. Despite progress, however, implementation of these reforms remains a challenge. (2) Unmanned Aerial Vehicles: Despite objections from Navy fleet commanders, the Defense Department continues to develop a variant of the Hunter unmanned aerial vehicle for use on amphibious assault ships. The fleet commanders do not want the Hunter because of limited shipboard space and its questionable performance record. (3) Postal Service: Although the Postal Service has been collecting data on satisfaction of business customers since 1993 as part of an effort to improve service, fear that it might help competitors has kept the Service from distributing these data internally or externally. GAO believes that use of these data with appropriate safeguards could help assess and improve customer service.
Document Details
- Document Type
- Technical Report
- Publication Date
- Dec 01, 1995
- Accession Number
- ADA303758
Entities
Organizations
- United States Government Accountability Office