Content Analysis of Communication in a Hierarchical Navy Team,

Abstract

Communications are a crucial aspect of military decision making. Team members in the AEGIS Combat Information Center (CIC) share information through verbal communication, computerized combat systems, and computerized displays. The authors recorded the internal CIC communications during AEGIS team training exercises and developed a classification scheme to categorize team communication. Speech turns were identified, classified, and analyzed. Individual classifications were grouped into categories to describe functional activities, including CIC activity, situational awareness, planning, acknowledgments, overload, and team coordination. With training, decision makers in large military teams take a different approach to planning and to the use of command than do their counterparts in aircrews. A team member's position in the hierarchical structure influences his level of participation in each of the functional activities. The results suggest areas for further research to reduce communication network load and improve th efficiency of future command and control interface designs.

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Document Details

Document Type
Technical Report
Publication Date
Feb 13, 1996
Accession Number
ADA304389

Entities

People

  • Kay G. Schulze
  • Lisa B. Achille

Organizations

  • United States Naval Research Laboratory

Tags

Communities of Interest

  • C4I

DTIC Thesaurus Topics

  • Classification
  • Combat Information Centers
  • Command And Control
  • Communication Networks
  • Efficiency
  • Networks
  • Overload
  • Situational Awareness
  • Training

Readers

  • Business Analytics
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.

Technology Areas

  • Fully Networked C3
  • Fully Networked C3 - Command and Control