Process Value Estimation at Pacific Bell.

Abstract

The purpose of this thesis is to demonstrate the implementation of the Process Value Estimation methodology now being pioneered at Pacific Bell. The principles of Process Value Estimation are applied to the Network Surveillance Division of Pacific Bell in a field study. There are two main component processes of Network Surveillance. Classification is an automated process, and Decision Making is a manual process. The thesis uses Process Value Estimation to describe the processes in terms of work accomplished. This description permits the comparison of the value of the two processes. This is the first major field study using the Process Value Estimation method.

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Document Details

Document Type
Technical Report
Publication Date
Dec 01, 1995
Accession Number
ADA305649

Entities

People

  • John D. Pickering

Organizations

  • Naval Postgraduate School

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  • Human Systems

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  • Classification
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  • Engineering
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  • Surveillance
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  • United States

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  • Maritime and Naval Warfare Studies
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