Cost and Operational Effectiveness Analysis: Expectations of Customers and Suppliers and the Resources Required to Meet Them.

Abstract

It seems reasonable to assume that the expectations of the program manager should be met as a Cost and Operational Effectiveness Analysis (COEA) is produced. But it is important to recognize in an analysis as complex as most COEAs, there is actually more than one type of customer. Probably the second most important customer is the analyst synthesizing the COEA from vast quantities and sources of data, involving many types of tools, processes, and people. This report begins with the analyst's fundamental expectation that any analysis, in particular any COEA, will be done with the rigor and integrity inherent in the scientific method. It then addresses the expectations the program manager has for a COEA that correspond to those of the analyst and others that may not especially the program manager's expectations stemming from a need to meet budget and schedule constraints. Upon examination of the expectations of the program manager and the analyst, the conclusion is reached that the program manager's expectations include the analyst's plus those imposed by schedule and budget. The expectations for quality COEAs developed from this review of program manager and analyst needs are: (1) Consistent (Repeatable, Methodological Integrity); (2) Accurate (Accredited Models and Data; Trained and Experienced Analysts and Administrators); (3) Robust, comprehensive results; (4) Documented results; (5) Affordable; (6) Timely; (7) Accessible raw data and results; (8) Appropriate use of analysis resources; (9) Simple in concept and approach (understandable); and (10) Minimum administrative burden. These ten expectations are addressed in detail, particularly the practical requirements for meeting the expectation. The hardware (including the associated resources of facilities and ranges), software, procedures, and personnel required to meet the expectation are identified.

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Document Details

Document Type
Technical Report
Publication Date
Oct 01, 1995
Accession Number
ADA306177

Entities

People

  • Roy E. Randolph

Organizations

  • Naval Air Warfare Center Weapons Division

Tags

Communities of Interest

  • Materials and Manufacturing Processes

DTIC Thesaurus Topics

  • Operational Effectiveness

Readers

  • Life Cycle Cost Analysis
  • Organizational Process Management (OPM).
  • Systems Analysis and Design