Using Performance Indexing to Measure Organizational Gains in White Collar Environments.

Abstract

Performance indexing is a useful tool for developing a measurement system of organizational effectiveness. It is particularly useful in white collar organizations because it identifies and measures the outputs that are critical to organizational effectiveness. Performance indexing can be used as a basis for making a Productivity Gain Sharing (PGS) payout. This is demonstrated by (1) showing the steps that are required to build a performance index table and (2) describing the formulae that can be used for making a PGS payout. In addition to measuring product and service outputs, the performance index also allows organizations to track other dimensions of performance that are important indicators of organizational effectiveness.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1996
Accession Number
ADA306915

Entities

People

  • B. C. Tatum
  • Delbert M. Nebeker
  • Paul H. De Young

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Air Force
  • Assembly Lines
  • Business Administration
  • Civilian Personnel
  • Cost Reductions
  • Department Of Defense
  • Environment
  • Human Resources
  • Indicators
  • Management Personnel
  • Measurement
  • Money
  • Personnel Management
  • Productivity
  • Software Development
  • Students
  • Test And Evaluation

Readers

  • Computational Modeling and Simulation
  • Geospatial Intelligence and Artificial Intelligence Analytics
  • Naval Personnel Management