Proceedings of the Quality Air Force Symposium '93 Held in Montgomery, Alabama on 19-22 October 1993. The Quest for Quality.

Abstract

The 1993 QAF Symposium Proceedings contain 65 papers written by Air Force personnel on various aspects of quality. Paper topics include: Creative Leadership for Total Quality; Quality Leadership; Evolution of Quality Leadership; TQM; Service Quality Indicator; Satisfaction Surveys; World Class Customer Satisfaction; Is QAF Destined for Failure?; Benchmarking; High Performance Teams; A Tale of Two Teams; Facilitating; A Transition to Teams Teamwork; Developing, Feeding, and Caring for the Quality Council; A Quality-Based Approach to Meeting Air Force Combat Camera Imaging Requirements; Occupational Medicine Services Physical Examination Process Review; Operational Process Action Team; Common Sense Metrics for Staff, Questions for Senior Leaders to ask About QAF Metrics and Tools; Metrics - Measuring Progress; Strategic Planning; Buy In; Empowerment and Involvement; Constraint Analysis; Flow Charts; Computer Tools for TQM; Team Building; Inspection as a TQM Tool; Juran Concept of Self-Control; and others.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1993
Accession Number
ADA307238

Tags

Communities of Interest

  • Biomedical
  • C4I
  • Cyber
  • Ground and Sea Platforms
  • Human Systems
  • Space
  • Weapons Technologies

DTIC Thesaurus Topics

  • Air Force
  • Business Administration
  • Computer Programming
  • Employment
  • Health Services
  • Information Systems
  • Management Personnel
  • Medical Personnel
  • Military Force Levels
  • Military Organizations
  • Military Science
  • Organizational Structure
  • Personnel Management
  • Psychology
  • Students
  • Test And Evaluation
  • Warfare

Readers

  • Academic Conference Management
  • Organizational Process Management (OPM).