Total Quality Management as a Potential Solution to Challenges within the California Army National Guard.

Abstract

Impacts from the downsizing of the Army National Guard's full time workforce have presented a difficult and challenging set of problems to the leadership and managers of the California Army National Guard. Although unique in many ways, there exists many parallels to the problems experienced by other public sector agencies and organizations. This study attempts to capitalize on the organizational successes of other public agencies. Additionally, it recommends the reintroduction of Total Quality Management as a potential solution to receding organizational effectiveness, and to the recent shifting of organizational expertise to the more junior members of the workforce caused by a surge of losses at the middle management level.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1996
Accession Number
ADA309027

Entities

People

  • Keith D. Jones

Organizations

  • United States Army War College

Tags

Communities of Interest

  • Biomedical
  • Human Systems

DTIC Thesaurus Topics

  • Active Duty
  • California
  • Employment
  • Governments
  • Management Personnel
  • Military Organizations
  • Military Science
  • National Guard
  • New York
  • Organizational Structure
  • Personnel Management
  • Public Administration
  • Recreation
  • Students
  • Total Quality Management
  • War Colleges
  • Warfare

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