Industry Use of Advanced Quallty Practices.

Abstract

This documented briefing gives the results of information collected on a series of questions to determine the extent of industry's use of advanced quality practices both within primes and among their suppliers. The majority of respondents were defense aerospace firms, and the respondents were free to define what practices they included under 'advanced quality practices' Information was collected by phone, mail, fax, and over the world wide web. The results show that use of these types of practices is seen as a prime factor in achieving customer satisfaction, i.e., providing a quality product at the right price at the right time.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
May 01, 1996
Accession Number
ADA311425

Entities

People

  • Barbara A. Bicksler
  • Karen J. Richter
  • Sharon M. Fiore

Organizations

  • Institute for Defense Analyses

Tags

DTIC Thesaurus Topics

  • Abstracts
  • Best Practices
  • Classification
  • Engineering
  • Information Operations
  • Instructions
  • Monitoring
  • Security
  • Systems Engineering
  • Three Dimensional
  • Web Browsers
  • World Wide Web

Readers

  • Defense Technology Research and Development.
  • Geospatial Intelligence and Artificial Intelligence Analytics
  • Organizational Psychology.

Technology Areas

  • Space