Use of Information Technology for Management of U.S. Postal Service Facilities.
Abstract
Ensuring that the U.S. Postal Service has the right facilities at the right time and at the right price is a huge and complex job. To accomplish all of the tasks associated with that job, the USPS both uses and generates a great deal of information--about each project as well as about the entire inventory of some 35,000 USPS facilities. The need to manage that information effectively led to the development of the Facilities Management System (FMS). Over the 23 years since it was implemented, the FMS has been continually modified to accommodate expanding information requirements. This report presents the results of a study to analyze the information requirements at all levels of the Facilities organization, to assess the usefulness of the existing USPS facility management tools, and to analyze the information technology needs in the workplace. The study concluded that, at best, the FMS can he considered adequate; it tries to be all things to all people, but it does not appear to do many things very well. The report recommends several enhancements that can be accomplished in less than a year at a relatively low cost and will improve productivity in the near term. For the longer term, the report recommends that the USPS redesign its management system to take full advantage of advances in computer and telecommunications technologies.
Document Details
- Document Type
- Technical Report
- Publication Date
- May 01, 1996
- Accession Number
- ADA313346
Entities
People
- Jeffrey S. Frost
- John H. Cable
- Mark A. Fritzlen
- Thomas P. Wilson
Organizations
- LMI