Diversity, Organizational Factors, Group Effectiveness, and Total Quality: An Analysis of Relationships in the MEOCS-EEO Test Version 3.1.

Abstract

This study examined the relationships among group member diversity, organization, group, and total quality (TQ) factors in the Military Equal Opportunity Climate Survey - Equal Employment Opportunity (MEOCS-EEO) Test Version 3.1 database (n =11,968). Results showed TQ correlated most strongly with work group effectiveness, leader cohesion, job satisfaction, group cohesion, organizational trust, and overall equal opportunity climate, respectively. Diversity, as measured by the reported percentages of women, minorities, disabled, and persons over age 40 in the work group, showed small but significant effects on TQ. A model of the relationships of diversity, group and organizational factors, and TQ is presented, followed by recommendations for diversity and TQ research and practice in the military.

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Document Details

Document Type
Technical Report
Publication Date
Sep 01, 1996
Accession Number
ADA317150

Entities

People

  • Stephen B. Knouse

Organizations

  • Defense Equal Opportunity Management Institute

Tags

Communities of Interest

  • Human Systems

DTIC Thesaurus Topics

  • Cohesion
  • Databases
  • Department Of Defense
  • Employment
  • Equal Employment Opportunity
  • Group Processes (Social Psychology)
  • Information Science
  • Job Satisfaction
  • Management Personnel
  • Military Organizations
  • Military Personnel
  • Minority Groups
  • New York
  • Personnel Management
  • Social Psychology
  • Total Quality Management
  • Training

Readers

  • Psychometric Testing or Psychological Assessment.
  • Team-Based Human-Centered Cognitive Task Decision Making and Information Performance.
  • Wetland-Land-Environmental Management.