FRAME/WORK: Human Issues in Information Technology Implementation.

Abstract

This report presents the results of 'FRAME/WORK, Human Issues in Information Technology'. The FRAME/WORK research investigated the cultural and contextual issues involved in the implementation of information technologies that create new forms of connectivity: e-mail, CAD, Electronic Data Interchange, workflow tools, shared databases, document imaging, and video teleconferencing. Based on this investigation, a readiness assessment tool was developed to assist SPO commanders and MIS support personnel in the implementation of these technologies in their organizations. The study used anthropological methods to assess work group and SPO culture and contextual variables, and develop an ecological model of the implementation of new technology as a form of adaptation. The findings of the study concern specific issues, such as organizational turbulence and fragmentation, security issues, and organizational structure that facilitate or inhibit the implementation of new information technology.

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Document Details

Document Type
Technical Report
Publication Date
Jan 01, 1996
Accession Number
ADA319358

Entities

People

  • Allen W. Batteau

Tags

Communities of Interest

  • Autonomy
  • Biomedical
  • C4I
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Air Force
  • Air Force Facilities
  • Beta Testing
  • Business Administration
  • Climate Change
  • Command And Control
  • Computer Programming
  • Computer Programs
  • Computers
  • Electronic Mail
  • Information Systems
  • Logistics
  • Management Personnel
  • Operating Systems
  • Organizational Structure
  • Personnel Management
  • Video Teleconferencing

Fields of Study

  • Computer science

Readers

  • Database Systems and Applications
  • Defense Acquisition Program Management
  • Systems Analysis and Design

Technology Areas

  • Microelectronics