An Analysis of the Impact of Reengineering on Cost, Quality, and Access at Keller Army Community Hospital.

Abstract

Keller Army Community Hospital, like its civilian counterparts, is under extreme pressure to operate more efficiently. Tricare, the Department of Defense's managed care program, radically changes the environment in which Keller operates. To respond to this changing environment Keller embarked on a reengineering initiative in early 1993. Full implementation occurred in the fall of 1994. This study analyzes the impact the reengineering initiative had on cost, quality, and access by comparing selected performance indicators from 1993 through 1995.

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Document Details

Document Type
Technical Report
Publication Date
Mar 01, 1996
Accession Number
ADA324320

Entities

People

  • Michael S. Heimall

Organizations

  • Academy of Health Sciences

Tags

DTIC Thesaurus Topics

  • Air Force
  • Cost Reductions
  • Costs
  • Health Care
  • Health Care Management
  • Health Services
  • Hospitals
  • Medical Personnel
  • Military Hospitals
  • Military Medicine
  • Organizational Structure
  • Patient Care
  • Patient Care Management
  • Personnel Management
  • Therapy
  • United States
  • United States Military Academy

Readers

  • Maritime Combat Support and Expeditionary Logistics.
  • Medical or Health Care Field.