Reengineering the Product Assurance Function in DoD.

Abstract

This paper presents concepts to help reengineer the Quality Assurance functions within DoD using the Army Armament Research, Development, and Engineering Center (ARDEC) as a case study. Models of the Quality Assurance organizations in various best-practice commercial and defense companies and some Army organizations are presented and their reengineering efforts discussed. Findings show that large, independent Quality Assurance organizations are becoming a thing of the past except in some highly regulated industries where product risk and liability are major concerns. The down-sizing of the Quality Assurance organizations is in keeping with the Quality movement of the past decade where product quality becomes the responsibility of all process owners. The Lean Manufacturing model is given as a recommended model for how career paths can be preserved in the new down-sizing environments.

Open PDF

Document Details

Document Type
Technical Report
Publication Date
Feb 01, 1997
Accession Number
ADA324551

Entities

People

  • George Demassi
  • Hugh Lazar
  • Karen J. Richter
  • Sharon M. Fiore

Organizations

  • Institute for Defense Analyses

Tags

Communities of Interest

  • Biomedical
  • Human Systems
  • Weapons Technologies

DTIC Thesaurus Topics

  • Best Practices
  • Business Administration
  • Corrosion Inhibition
  • Engineering
  • Engineers
  • Environment
  • Failure Mode And Effect Analysis
  • Industrial Engineering
  • Information Systems
  • Management Personnel
  • Manufacturing
  • Organizational Structure
  • Quality Control
  • Software Development
  • Systems Engineering
  • Test And Evaluation
  • Test Equipment

Readers

  • Economics
  • Educational Psychology
  • Organizational Process Management (OPM).